30-Day Price Guarantee

At Snapmaker, we strive to deliver the best value for your purchases. To ensure you always receive the best price, we offer a 30-day price guarantee on all products bought directly from the Snapmaker Official Online Store. This policy is designed to provide you with confidence and peace of mind while shopping with us.

Eligibility:

1. To be eligible for a price guarantee, orders must be placed on the Snapmaker Official Online Store.

 2. Requests for price adjustments must be submitted within 30 days of your purchase date.

 3. The item must not be classified as a clearance product.

 4. If an order uses a discount code, the price difference will be calculated based on the discounted amount.

 5. Users must request a refund of the price difference within the specified discounted price validity period, requests submitted outside this timeframe will be considered invalid.

 6. This policy will take effect on October 17, 2024. Only orders placed on or after this date will qualify for the price guarantee service.

How to Claim:

1. Click here to submit the form to our customer service team.

2. Our customer service team will verify your eligibility for a price difference refund within 1-2 business days of receiving your request.

3. If you do not qualify for the refund or if there is an error in the refund amount calculation, our customer service team will notify you by email within 2 business days. Please pay attention to checking your inbox.

4. If you are eligible for the refund, we will process it directly, and the funds will be returned to your original payment account within 3 business days.

We reserve the right to modify or discontinue this policy at any time without prior notice. If you have any questions, feel free to reach out to us at info@snapmaker.com.