For pre-sales and logistics inquiries

✉ info@snapmaker.com

For technical support inquiries

✉ support@snapmaker.com

Inquiry form

📋 Order/Shipping Issues
📋 Quotation Request
📋 Return/Refund Request
📋 Troubleshooting Request

For news, media, and events collaboration

✉ press@snapmaker.com

For YouTube,Tiktok influencers collaboration

✉ affiliate@snapmaker.com

For social media content partners collaboration

✉ social@snapmaker.com

For wholesale, distribution, international sales inquiries:

✉ sales@snapmaker.com

FAQ

🚩 Customer Service Related
◾ Shipping and Delivery
◾ Payment
◾ Promotion
◾ Logistics Service
◾ Product Inquiry

🚩 Technical Support Related
◾ Artisan
◾ J1
◾ Snapmaker 2.0
◾ Snapmaker Original
◾ Luban Software

Community

💬 Facebook group
◾ Snapmaker Artisan
◾ Snapmaker J1
◾ Snapmaker 2.0/Original
◾ Snapmaker Promotions and activities

💬 Forum