Shop now, pay later with Klarna.

What is Klarna?

Klarna is a global payment solution provider, providing you with simple payment methods and a smooth online shopping experience.

What payment methods are available in Klarna?

Klarna provides three payment methods, namely Pay Now, Pay Later and Installments. The following table shows the payment methods available for each country.

Country	Pay Now	Pay Later
Germany	Direct debit, Bank transfer (SOFORT)	Pay in 30 days
Netherlands	Direct debit, Bank transfer (SOFORT)	Pay in 30 days
Austria	Direct debit, Bank transfer (SOFORT)	Pay in 30 days
Finland	Bank transfer (SOFORT)	Pay in 30 days
Belgium	Bank transfer (SOFORT)	Pay in 30 days
Spain	Bank transfer (SOFORT)	3 interest-free installments
France		3 interest-free installments
Italy	Bank transfer (SOFORT)	3 interest-free installments

What is Pay Later?

· "Pay in 14/21/30 days" gives you the online shopping reassurance of paying up to 14/21/30 days later without interest or any fees. You are safe in the payment, and you can return it if the product isn't right.

Details about "Pay in 14/21/30 days"

· Payment period starts: When the item is shipped
· Number of payments: One
· Payment term: Up to 14/21/30 days
· Consumer APR: No interest
· Consumer fee: No fees
· Payment made: One
· Credit broker licence: Not required. Unregulated product

· "3 installments" split your purchase into 3 equal payments so you can spread the cost of your purchase over time. The first period will be directly deducted from the card provided by the customer when the item is shipped, and the remaining two periods will be deducted from the card once a month. No interest or added fees when you pay on time.

Details about "3 Installments"

· Payment period starts: When the item is shipped
· Number of payments: 3 payments
· Payment term: 30 days
· Consumer APR: No interest
· Consumer fee: No fees
· Payment made: Automatically charged from specified card
· Credit broker licence: Not required. Unregulated product

How to use Klarna?

1. Add your favorite items to the cart
2. Fill in the basic information
3. Select Klarna at checkout and pay your order
4. Receive email bills and payment reminders from Klarna

Requirements about Klarna

· When you choose 3 interest-free installments, your order value must be between 35 EUR and 2,500 EUR.
· Klarna is only available to customers with a local resident address.
· You need to be at least 18 in order to use Klarna's payment options.

Domande frequenti

1. What information do I need to provide when I use Klarna?

To purchase with Klarna, you need to provide your phone number, email address, current billing address, and a valid debit or credit card. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.

2. Will I be notified about my statement?

Klarna notifies customers with payment reminders via SMS and email before each payment is due. If you didn't receive it, you can log in to the Klarna app, where you will find all of your orders and payment schedule information.

3. What happens if I cancel or return my order?

As soon as Snapmaker has accepted your cancellation or return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately. The refund will be processed within the next 5-7 business days.

4. I received a statement, but didn't receive my goods.

In the event that your goods have not been received, please contact Snapmaker to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

5. Can I pay before the due date？

Yes. Just log in to the Klarna app and select the statement you would like to earlier.

More information about Klarna

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Privacy policy about Klarna

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