The deal starts on Oct 21 and ends on Nov 1. Make sure to place your orders within this period to enjoy the discounts.

No, Halloween deal codes cannot be combined with other discounts or coupons. Only one code can be applied per order.

The U1 Quiz is open to all participants during the deals period. Participants can take part up to 3 times each. Depending on your score, you will receive different levels of reward coupons:

🔸 Answer 5 questions correctly: Receive a €10 coupon, which can be used on filaments. Click here to view the eligible products.
🔸 Answer 3 questions correctly: Receive a €5 coupon, which can be used on U1 accessories and add-ons. Click here to view the eligible products.
🔸 Participation Reward: 200 points for users who have not answered any of the questions (Participants are eligible to receive points one time only).
*Please note that the points will be credited to your account before November 7. You can use these points to redeem coupons on the checkout page.

Coupon Details:
- You can click here to view your coupon code.
- Each coupon will expire after the end of the deals (November 1, 2025).
- Coupons are non-transferable and can only be used once per order.

In the Snapmaker Monopoly game, players can roll the dice to collect different prize pieces. Each user gets one free dice roll per day. You can also click the “My Tasks” button in the Monopoly game to check in daily or complete other tasks to earn additional rolls.

The prizes for this event include:
🔸 €10 Coupon: Sitewide with no limitation.
🔸 €20 Coupon: Can be used on Modules & Accessories. Click here to view the eligible products.
🔸 500 Points: Will be added to the corresponding email account before November 7.
🔸 1 roll Black PLA Filament: Click here to add the Filament to the shopping cart and enter the coupon code on the checkout page to redeem your prize. Please note that any shipping fees and taxes (if applicable) are the responsibility of the user.
🔸 Free Brand Gift Box: Click here to add it to the shopping cart and enter the coupon code on the checkout page to redeem your prize. Please note that any shipping fees and taxes (if applicable) are the responsibility of the user.
🔸 One Lucky Order: This reward will be granted to the first player who collects all the lucky order fragments on the corresponding site.
*Please note that the free order applies to the order placed by the winning user during the Halloween promotion period. There is only one lucky order per site.
If you qualify for the free order reward, the system will automatically send you a form to provide your email address and order number. The refund will be issued within 7 days after the event ends.

Coupon Details:
- You can click here to view your coupon code.
- Each coupon will expire after the end of the deals (November 1, 2025).
- Coupons are non-transferable and can only be used once per order.

Here are some common reasons your coupon code might not work, along with how to fix them:
- Expired or not yet active: Check the coupon’s validity period and use it within the active dates.
- Only valid for specific products or categories: Make sure the items in your cart are eligible for the coupon.
- Coupons from different sites cannot be mixed: Make sure you are using a coupon issued for the same site where you are placing your order, and that the site supports shipping to your delivery country.

If you still encounter issues, please contact our customer service at info@snapmaker.com with your coupon code and checkout details, and we will assist you.

If you cannot participate in the game, try using a different browser or device, or clear your browser cache and reload the page.

If the problem persists, please contact our customer service at info@snapmaker.com with your account details for assistance.